Call About Water Damage
Contact Scottsdale Water Damage AZ by phone about a leak, flood, sewage backup or mold. There are no forms to fill out.
What to have ready when you call about water damage
- 1
Where the water is
Say which rooms are wet and where the water seems to come from: a pipe, the roof, an appliance or a drain. Have your street address and ZIP code ready too.
- 2
When it started and if it is still running
Say when you first saw the water. Say if it is still running and if you shut off the main valve.
- 3
Clean or dirty water
Say if the water looks clean or dirty. A leak from a supply line or a sink starts out clean. A toilet, a sewer drain or floodwater from outside can bring dirty water.
- 4
Photos you took
Have your photos and videos of the water, the source and anything damaged. Take them before you move things, if it is safe.
- 5
Insurance details, if you have them
Keep your insurance company's name and your policy number nearby. Your insurer decides what your policy covers.
Before you call: the first 10 minutes
Stop the water first. Then stay safe, take photos, move your things and call.
- Shut off the water. Close the main shut-off valve.
- Stay safe around power. Keep your hands off anything electrical that sits in water. Use the breaker only from a dry spot.
- Take photos and video. Capture the wet areas and the source first. Then move things.
- Move your things. Carry rugs, papers and electronics to a dry room.
The home page has the full first 10 minutes checklist.
Each kind of damage has its own page: burst pipe or slab leak, ceiling leak, flooding, sewage backup and mold.
Water damage help in Scottsdale and nearby areas
This site covers water damage in Scottsdale and these nearby areas:
- Paradise Valley
- North Scottsdale
- Fountain Hills
- Cave Creek
- Carefree
Questions people ask
What should I do first when I find water damage in my home?
Shut off the main water valve if you can do it safely. Stay away from outlets, cords and appliances in the water. Take photos, move your things to a dry room, then call.
How much does water damage cleanup cost?
There is no single price. Cost depends on how much got wet, how long it stayed wet and how dirty the water was. Ask about pricing when you call, and get a written estimate before any work starts.
Will my insurance cover the restoration?
Your insurance company decides what your policy covers. Call your insurer or agent to report the damage and ask. No one can promise what your insurer will pay, so be careful with anyone who does. The guide on insurance and water damage explains the common cases.
How do I choose a water damage restoration company?
Ask for the company's ROC license number. ROC stands for the Arizona Registrar of Contractors, the state office that issues contractor licenses. You can check any contractor's license with the Registrar before any work starts.