Paradise Valley, Arizona
Water Damage Restoration in Paradise Valley, AZ
Water damage restoration in Paradise Valley, AZ starts with stopping the water. Find your water provider's 24-hour emergency line below, then call for help with the damage.
Incorporated
1961
Residents (2020)
12,658
ZIP code
85253
Scottsdale City Hall
About 4.4 miles away
Who to call to shut off water in Paradise Valley
Close your home's main shutoff valve first if you can. If you can't, call your water provider's 24-hour line: Berneil Water Company, City of Phoenix, City of Scottsdale or EPCOR.
The Town of Paradise Valley lists four water providers. Which one serves you depends on your address. Your water bill names your provider.
- Berneil Water Company: 480-947-5044
- City of Phoenix: 602-261-8000
- City of Scottsdale: 480-312-5650
- EPCOR: 800-383-0834
The town lists each one as a 24-hour emergency line. Save yours in your phone today.
Then find your main valve, before you need it. Look where the water line enters the house. Check that the valve turns. If it is stuck, ask a plumber to look at it.
Once the water is off, call for help with the damage.
Septic or sewer? Sewage backups in Paradise Valley homes
Many Paradise Valley properties use a septic system, not the sewer, according to the town. The town lists a county contact for septic systems and a 24-hour emergency line for the town sewer.
The town lists these numbers:
- Septic systems: Maricopa County Environmental Services, 480-483-4703
- Town sewer: 480-312-5650, a 24-hour emergency line run by the City of Scottsdale
- City of Phoenix sewer: 602-261-8000
A backup can show up as dirty water rising in a shower or floor drain. Stop using sinks and toilets right away. Each flush adds more water to the backup.
Keep people and pets away from it. If the water came from sewage, the EPA says to call a professional with experience in that type of damage. Read how sewage cleanup works before anyone starts.
Why older Paradise Valley homes see plumbing leaks
Census data shows 42% of Paradise Valley homes were built before 1980. IBHS found that homes 30 years old were 3 times as likely to have a plumbing problem.
Residents formed the town in 1961 to keep one house per acre. The median home in town was built in 1985, so about half are older than that.
The census figures come from the American Community Survey (2024). In Scottsdale, the share built before 1980 is 29%.
IBHS is the Insurance Institute for Business & Home Safety. Its finding covers plumbing supply and drainage problems. A home built in 1985 is now more than 30 years old.
You can test for a hidden leak yourself:
- Turn off every faucet and anything else that uses water, including irrigation.
- Look at your water meter.
- If it still moves, water is going somewhere.
A supply line can break, or a pipe under the slab can give way. See how burst pipe and slab leak water damage gets dried out and repaired.
Hillside lots and monsoon runoff
The town's hillside area covers nearly 3 square miles, about 20% of Paradise Valley, the Paradise Valley Independent reports. Monsoon rain on a slope runs to lower ground, so know where it goes on your lot.
Two mountains in town
Mummy Mountain sits in the middle of town. Camelback Mountain runs along its southern edge. Most of the hillside area is on these two mountains. About 1,000 parcels in town are designated hillside.
Monsoon season
The National Weather Service says the monsoon runs June 15 through September 30. Its Phoenix office lists flash floods as a common monsoon hazard.
Where the water goes
Before the season, walk your lot. Look for spots where water would collect against the house. Check any door that faces the slope. If flooding in Paradise Valley gets water inside your home, see how flood cleanup works.
Stay clear of washes
The NWS says it is particularly dangerous to be in a low-lying area or near a wash. It also says never to let children play near washes or storm drains after any rain.
Away for the summer? Protect a Paradise Valley home from leaks
Close the main water valve before you leave, then check the spots below. In an empty house, a leak can keep running until someone finds it.
- 01
Close the main water valve
Find it and test it before the trip. Ask a plumber what stays on when the main is closed, like irrigation or a pool fill line.
- 02
Check the water heater
Look at the tank and the floor around it. Rust or a wet drain pan is worth a plumber's visit before you go.
- 03
Look at the washer hoses
IBHS says washer makers recommend replacing hoses every 5 years and inspecting them every 6 months. Turn off the washer's water valves before you leave.
- 04
Clear the AC drain line
If the AC runs while you are gone, its drain line is working too. That line carries away the water the AC pulls out of the air. The EPA's AC upkeep checklist says a plugged drain line can cause water damage in the house.
- 05
Watch the pool auto-fill
A fill valve that sticks open can keep running with no one home. Check the pool level and the deck for a few days before you leave.
- 06
Ask someone to check in
A neighbor or house watcher can look for water on floors and ceilings. Give them your provider's 24-hour line and show them the main valve.
Water damage restoration services in Paradise Valley
The pages below cover burst pipes and slab leaks, ceiling leaks, floods, sewage backups and mold. Pick yours to see how the work usually goes, or read about water damage restoration in Scottsdale.
Burst pipe & slab leakBurst pipe, slab leak or leaking water heater: what to do first and who to call.- Ceiling water damageA stain, drip or sagging spot in your ceiling from rain, an AC clog or a pipe leak.
Flood cleanupFor monsoon rain or a flash flood that pushed water into your home from outside.
Sewage cleanupA drain backup or a toilet overflow brought sewage into your home.
Mold remediationFor mold or a musty smell after a leak, an AC drain backup or a monsoon storm.
Paradise Valley water damage questions
Who do I call for emergency water shut off?
Close your home's main valve first if you can reach it. If you can't, call your water provider's 24-hour emergency line. In Paradise Valley, that is Berneil Water Company, the City of Phoenix, the City of Scottsdale or EPCOR, depending on your address. Your water bill names your provider, and the numbers are in the shutoff section above. Find the main valve now, before you need it.
What does water damage restoration include?
The work usually goes in this order: find the source, remove standing water, measure moisture, dry the structure, then repair. Measuring moisture means using meters to find wet spots you cannot see inside walls and floors. Many Paradise Valley homes use septic. A septic or sewer backup adds a step: the contamination gets cleaned up before drying starts. The EPA says to dry water-damaged areas and items within 24 to 48 hours to prevent mold growth. If mold has already grown, mold remediation is its own step.
Can my pool, water feature, or irrigation system cause water damage?
Yes. A leak in a pool line, fountain or sprinkler line can soak the soil next to your home. If the City of Scottsdale is your water provider, watch for its signs of an outdoor leak. The city lists "Soggy spots or dark areas", "Unusually green patches in your yard" and "A sudden spike in your water bill". Its free WaterSmart portal also sends leak alerts to customers with hourly water use.
What happens if a pipe leaks while I am away for the summer?
The water keeps running until someone finds it or closes the main valve. Before you go, close the main valve and work through the checklist above. Ask a neighbor to check the floors and ceilings on a set schedule. If they find a stain overhead, see how ceiling water damage repair works. City of Scottsdale customers with hourly water use can also get WaterSmart leak alerts.
How much does it usually cost to fix water damage?
It depends on the job. Cost usually follows how much got wet and how long it stayed wet. It also depends on whether the water was clean or sewage, and how much has to be rebuilt. A septic backup counts as sewage, so it takes more cleanup. Ask for a written estimate before work starts. Your insurance company decides what your policy covers. For the basics, read does homeowners insurance cover water damage. You can check any contractor's license with the Arizona Registrar of Contractors.
Water damage help near Scottsdale
Each area page covers local storm risks and what to do first when water gets into a home.
ScottsdaleIndian Bend Wash Greenbelt: 11 miles of flood control.- North ScottsdaleDC Ranch and Pinnacle Peak Park, about 16 to 21 miles from Scottsdale City Hall.
- Fountain HillsAbout 21 miles from Scottsdale City Hall. 58% of homes here were built from 1980 to 1999.
- Cave CreekFounded in 1870 as a mining and ranching community, about 29 miles from Scottsdale City Hall.
- CarefreeEasy Street and Ho Hum Road, about 27 miles from Scottsdale City Hall.